-Visit ongoing installation sites to monitor progress and ensure adherence to customer specifications and company standards.
-Act as the first point of contact for customer complaints, providing timely and accurate responses.
-Coordinate with different departments to resolve customer issues promptly and efficiently.
-Document all customer interactions and site visit reports, ensuring all data is accurate and up-to-date.
-Assist in developing customer service protocols and procedures to enhance the overall customer experience.
-Participate in team meetings and provide feedback on customer service processes and site operations.
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 26th Apr'24 and 31st May'24
3. are available for duration of 3 months
4. are from or open to relocate to Delhi, Gurgaon and neighboring cities
5. have relevant skills and interests
BigWit Energy is a young startup trying to disrupt the way people look at adopting renewable energy. Currently, our primary focus is on educating individuals & commercial units in understanding the basics of solar power and to fulfill this mission. We are inviting enthusiastic candidates to harness this unlimited free energy of nature.
