As a Senior Telecaller at RenewBuy.com, you will play a crucial role in communicating with potential customers and providing them with exceptional service. Your proficiency in spoken and written English, as well as in Hindi, will be essential in effectively engaging with a diverse customer base.
Key Responsibilities:
1. Conduct outbound calls to prospects to educate them about our products and services.
2. Maintain a high level of professionalism and customer service in all interactions.
3. Keep detailed records of customer interactions and transactions for future reference.
4. Collaborate with the sales team to follow up on leads and ensure customer satisfaction.
5. Meet and exceed sales targets and KPIs set by the company.
6. Continuously update your knowledge of our products and services to effectively communicate their benefits to customers.
If you are a dynamic individual with excellent communication skills and a passion for customer service, we invite you to join our team at RenewBuy.com and contribute to our mission of providing customers with the best insurance solutions. Apply now and be a part of our success story!
1. Candidates with minimum 1 years of experience.
Annual CTC: ₹ 2,00,000 - 3,37,000 /year
RenewBuy is an online insurance provider that operates a B2C platform as well as a B2B2C platform. In the last two years of its operations, it has already established itself as the 2nd largest online insurance provider with a premier top line of Rs 150 crores annualized. It has a certified partner base of 6000 partners across 15 cities looking to rapidly expand in another 15 cities.
The company is working to revolutionize the way insurance is bought in India by not only offering an online platform but also providing every customer a touchpoint with its partners. While the company has been a platform for motor insurance alone, it is moving rapidly to add additional retail product categories like health, travel, life, and loans to its portfolio.